Policies
Privacy Policy
How Exa Weddings collects, uses and protects your personal information.
Exa Weddings (“Exa Weddings”, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why, how we use and protect it, and the rights you have over it.
It applies to exaweddings.com and to the personal information we handle in the course of providing our wedding planning services. Please read it alongside our Cookie Policy and Terms & Conditions.
1. Who We Are
Exa Weddings is a wedding planning house based at TB Road, Near Kalyan Silks, Eerayil Kadavu, Kottayam, Kerala 686001, India. For any privacy matter you can contact us at hello@exaweddings.com or +91 97440 75035. [If you appoint a specific person or Data Protection Officer to handle privacy queries, name them here.]
2. Information We Collect
We collect information you give us directly and information collected automatically when you use our website.
Information you provide — when you submit an enquiry, download our checklist, subscribe to updates or engage our services, this may include your name, email address, phone number, wedding date, and the details you share about your celebration, guests and requirements.
Information collected automatically — when you visit the website we may collect technical data such as your IP address, browser type, device information and pages visited, through cookies and similar technologies. See our Cookie Policy for detail.
In planning a wedding we may also handle information about your family and guests that you provide to us. Where you share other people’s details with us, you confirm you are entitled to do so.
3. How We Use Your Information
We use your information to respond to enquiries and provide our services; to plan and coordinate your wedding, including liaising with vendors on your behalf; to send you the resources or updates you have requested; to improve our website and services; and to meet our legal and accounting obligations.
We process your information on the basis of your consent, the performance of our contract with you, our legitimate interest in running and improving our business, and compliance with law. Where we rely on consent — for example to send marketing updates — you may withdraw it at any time.
4. Sharing Your Information
We share your information only as needed to deliver your wedding and run our business. This may include vendors and suppliers engaged for your celebration, service providers who support our operations (such as email, hosting and analytics providers), and authorities or professional advisers where the law requires.
We do not sell your personal information. We share only what is necessary, and we ask those who handle information on our behalf to protect it appropriately.
5. Data Retention
We keep your information only as long as necessary for the purposes described here — through the planning of your wedding and for a reasonable period afterwards — and to meet legal, tax and accounting requirements. [Confirm your retention periods with your adviser.] When information is no longer needed, we take steps to delete or anonymise it.
6. How We Protect Your Information
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, however, and while we work to protect your data we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you have rights over your personal information. These may include the right to access the information we hold about you, to have inaccurate information corrected, to request its deletion, to withdraw consent, and to raise a grievance about how we handle it.
To exercise any of these, please contact us using the details below. We will respond within a reasonable period and as required by law. [If you are required to appoint a grievance officer under the DPDP Act, name them and their contact here.]
8. International Transfers
Because we work with NRI families and international vendors, your information may on occasion be processed outside India. Where that happens, we take appropriate steps to ensure it remains protected in line with this policy.
9. Third-Party Links
Our website may link to, or embed content from, third-party services such as Google Maps or social media. Those services have their own privacy policies, and we are not responsible for their practices. We encourage you to review them.
10. Children's Privacy
Our services and website are directed at adults. We do not knowingly collect personal information from children. Where we handle information about minors as part of a family’s wedding, we do so only with the consent of a parent or guardian.
11. Marketing & Communications
Where you have agreed, we may send you occasional updates, wedding inspiration and news. Every such message includes a way to unsubscribe, and you can opt out at any time by contacting us. We will always respect that choice.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The version published on this page, with the revision date below, is the one that applies. Significant changes will be made clear on this page.
13. Contact & Grievances
If you have any question, request or complaint about how we handle your information, please contact us — the details are below. We take privacy concerns seriously and will do our best to resolve them promptly.
Your Privacy Matters
Questions About Your Data?
If you’d like to access, correct or delete your information, or ask anything about this policy, get in touch and we’ll help.
Exa Weddings, TB Road, Near Kalyan Silks, Eerayil Kadavu, Kottayam, Kerala 686001
hello@exaweddings.com · +91 97440 75035
Last updated: [insert date on publication]